This course and book teach you the skills to resolve user issues in any Windows environment.
This hands-on course teaches you the practical skills needed to become an effective Windows support specialist. Perfect for anyone who wants to get their first job in IT as a tier-1 or tier-2 technician, because in this course you will learn how to solve the 50 most common problems encountered in any Windows environment. No pre-requisite skills needed. This course also includes a FREE digital copy of the Complete Windows Support Specialist book.
Available from Amazon. This book contains the subject material in the online training course, in an easy-to-follow step by step format, for solving the 50 most common problems encountered in any Windows environment.